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Best web comment experience
Which product do you think has the best comment input/edit experience on the web? What features do you like most about those experiences?
Some products and features that come to mind:
- Reddit: Rich Text Editor or Markdown Editor options.
- X: polls, schedule post for later.
- Youtube: jump to timestamp link in comment.
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Chris Messina
Top Hunter
Reddit provides a good set of authoring tools on desktop and mobile, including the different formats you mentioned.
Reddit also makes it possible to get to specific nested point in a discussion — and then to view the full comment discussion separately. Very handy for embedding or discussing comments on other social platforms.
Any good comment system also requires excellent notification controls and displays. My notifications on Product Hunt are always at 99+, which means I never see discussions that might interest me. I would recommend investing in that system as well as the front-end commenting experience.
I really dislike how mobile (iOS) and desktop have different mentioning capabilities; it makes it hard to mention a product like I would expect to be able to mention a subreddit on reddit.
Instagram recently added a feature to turn a comment into a new Threads post, so thinking about the sharing experience would be advisable.
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@chris @chrismessina When it comes to comment input/edit experiences PolyTrack on the web, I think Reddit stands out.
I think slacks comment / input is pretty good. Mentions, channels, code fencing, image / file upload etc etc etc. I always wished it had markdown. It kind of does. But it's clunky. It drops you into a second screen and there is no preview etc. And adds an attached file of sorts. I wish slack would just have native markdown right in the text field. And also if Slack could support pressing the enter key without sending a message 😅 How am I supposed to make a new line? 😂