(I'd give it 3.5 stars)
Great design, ease of use, plus tools to assist writers. They do an excellent job with all of these. They also have a fairly strong community in terms of providing assistance with tools or design updates.
I do not like that they only use Stripe. Very huge downside, as Stripe has been disrupting businesses. Until they move away from only using one payment processor, this will be a major drawback of using them.
Having tried it the hard way (manual billing via spreadsheets and multiple different services/apps), I can confirm Substack makes things easier for both writers & readers + continues to improve and upgrade the platform over time (while: importantly, staying true to the core reason for being)
They would have had a five star if they didnt give me BS at least 4 days in a row that I cant publish due to "network issues" so not its completely unusable.
If they have a competitor with a similar transcription then Im moving over asap
We use Substack for PreSeed Now. It's a twice-weekly email newsletter which unearths and profiles early stage B2B and DeepTech startups who are actively raising investment. It has some really cool features, particularly around intelligently trying to grow your paid subscriber base within the software. Drawbacks are that it doesn't play nice with other apps. It's hard / impossible for me to integrate it into anything else we use such as Notion, Hubspot, etc. and the stats are limited, so it's frustrating. I do get that this is partly due to them wanting to keep users focused on growing high quality newsletters, but it does leave little room to grow if you're adding extra products to your suite.
Substack is for anyone who wants to share their thoughts and #ideas with the #world. It's a well-structured platform for #writers, bloggers, journal., & anyone that wants to create quality content.
Creators are great.. the ecology or management are greedy and disdainful of readers. Will NOT refund an automatic repayment or unauthroized payment, take a whopping 10% from subscriptions and their "support" will treat you like trash.. you are beneath these "elites.".. the polar opposite of what the platform is meant to stand for...
