Any tips on running focus groups?
Tanya Sharma
7 replies
I've run user interviews in a 1-1 set-up but never moderated a focus group for user research/ collecting feedback. Would appreciate any tips and things to watch out for from the community!
Replies
Maxwell Davis@maxwellcdavis
I've only ever done them in person - but main challenge is the logistics of it all. More people, more to moderate so you need more time, planning and resources.
As with the 1-1 I'd have some clear objectives about what you want to get out of it. Use the virtual rooms that are now available and try and get some people to help.
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@maxwellcdavis - You're absolutely right about the moderation aka collecting insights without creating chaos.
SaaS Library βEmpower Your Journey
Hi Tanya! I build UX Notion to help indie hackers, creators, and Jr. UX Designers. In the upcoming update, I will add a new content block that includes tips on running user interviews and testing sessions. I believe you can benefit from the content!
@arda_bayram - UX Notion sounds like a great curated resource hub. Will check it out!
SaaS Library βEmpower Your Journey
@tanyasharma π
Ensure you have clear objectives.
Recruit the right people for you.
Pilot your focus group before the 'real thing'
Create a happy atmosphere.
Keep control of the session.
Avoid leading questions.
Rope a colleague in to be your 'assistant' moderator.
@antonovna - Thanks for the tips, Alina! Running a pilot session is such a good idea :)