After your product launch, what do you think is the first checklist?

Question

Wait-list? or Preparing customer interview?🤔
There are many tasks to follow up, but what would you consider the most important one?

Rowe Morehouse · Accepted Answer

⁣
Make a massive effort to TALK TO EVERY SINGLE PERSON WHO BOUGHT IT.

If you are only able to ask them one question, ask:

"What — if anything — made you almost NOT decide to buy?"
⁣

Kevin Lu · Answer

@knit @guravus Agreed! Just clicked Notify Me!! God Speed!!

Maria · Answer

Connecting with the ones who supported, connected with users, getting and reviewing feedbacks 😊

Mukhil Maran · Answer

Thanks @joy_eom for your ask. It is so close to us, because it's been just 6 days since we made our launch - https://www.producthunt.com/post... and we made it to 3rd product of the day. Below are the things we are doing now as we speak: - Sending personalized emails to whoever supported during the launch. - Writing welcome email to people who have signed up for the product. - After three days, send again an email with help doc for the product, adding a note to ask for a call anytime if needed. - We're also planning to set up webinar to who signed up for the product - To understand their suggestions and feedback for the product. Our Founder @arvind_shanmugasundaram1 has written an article on How we became top 3rd product of the day and why we couldn't clinch the number one rank. - https://www.linkedin.com/pulse/h... I hope that will be useful and relevant to you. Cheers

Kevin Lu · Answer

@rowemore Agreed!! Engaging customers shouldn't stop after the launch, in fact, it's just the beginning!!

Hello_Joy · Answer

@adam_alpert3 @amrutha_v Definitely! I'm preparing the question for the interview, but wow everything is not easy! haha😆 Thanks for your ideas!👍👍👍

Hello_Joy · Answer

@arvind_shanmugasundaram1 @mukhil_maran Wow!!!! Appreciate it! I'll keep it in mind!🤩✨👍👏👏👏 And I think using tweet not an email 😆👍👍

Gaurav Bhawnani · Answer

Not a big fan of waitlists once the cat is out of the bag :D

This is what i am planning to do once we are through with the launch of @knit-api

1. Try and talk to all users who sign up either on call or email to understand their use cases
2. Make sure we have a note of everything that comes a surprise to dig deeper later (market segments/product features/use cases)

There's more but this is where I am planning to start

Amrutha V · Answer

@adam_alpert3 Totally agree with your points, client/customer feedbacks helps us to understand the points that we need to improvise in.

Shubhangi · Answer

try and talk to users,
Do analysis of what went right and wrong,helps to prepare better for the next launch

Hello_Joy · Answer

@rowemore Awesome! I took a note...!!👍👍👍👍 Really important!

Hello_Joy · Answer

@knit @guravus Recording everything! So an impressive tip!! I missed it!😆👍👍👏👏👏 
Thank you so much! and I clicked 'Notify me' on your product! haha
Congrats in advance! And please let hit me up on the day! Would love to support you!👍

Hello_Joy · Answer

@shubhangi_sharma5 Yep! keep talking to users, it is really important I think :)
Thank you for sharing! 😆👍

Adam Alpert · Answer

Definitely talk with folks and get product feedback from them -> And then continue to build on the momentum of the launch with other news in the days/weeks that follow before people forget about you

Shubhangi · Answer

@joy_eom Something I noticed recently  was,reaching out to the people who upvoted you and offering them discount to buy the product.

After your product launch, what do you think is the first checklist?

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